Need assistance? For free help call 1800 41 999 77

Beware of harmful emails

Some emails may contain something called spam or malware which is bad for your computer and your personal information stored on it. It’s important to protect yourself from email spam. One kind of spam is called “Phishing email”. This email tries to trick people into providing personal information, like a password or your credit card information. Here's one way to protect yourself from phishing email.

Step-by-step Instructions

1

1

You should always be wary of emails that ask for sensitive information. Most businesses and reputable banks will never ask for information like your bank account details via email.

2

2

If you do receive an email like this, then you should look at what the email address of the sender is. You can see their email address by clicking on the arrow next to your name. If the email address is not from the website of the correct business, then it is probably a fake email address.

3

3

If someone you don’t know asks you for your personal information, we recommend you try to speak on the phone with them first or research the email address before you provide your personal information. Be safe!